1. Best Practice #10 – Recruit the Right Players and Value Diversity HOTS Model

    Getting the right team formed could be 80% of the battle and this is a difficult art that requires serious experience, thought and planning. In fact this is so hard to do that few people can do it except in a narrow specialty they work in all the time. Putting new teams together has risks. Here is a……Read More

  2. Best Practices #8 – Never Tell a Team Member What a Deadline is – Let Them Tell You

    Dictatorial styles are ineffective with knowledge workers and professionals. You must engage their minds, not their bodies to buy into the mission, short-term goals and their own objectives and deliverables. You must allow, or force, them to figure out the plan and all the moving parts. This forces them……Read More

  3. Best Practice #7 – Clearly Defined Roles and Responsibilities

    Ambiguity must be totally eliminated to form a high performance team. Everyone on the team must know what they are responsibile for, not responsible for and even in most cases what others will deliver and when. This requires a framework or system to be consistent and comprehensive. We are not talking……Read More

  4. Best Practice #4 – To Improve You Must Measure

    It is critical that proper metrics be developed in every area of the business. Few companies measure the things they should properly. In fact I have never seen a dashboard I could not greatly improve with minimal effort. Employees are too close and cannot see the forest for the trees usually. They also……Read More

  5. Best Practice #3 – Require Open and Clear Communication

    High-performance teams must have high levels of communcaition and coordination. It is the leader's job to make sure this happens and remove all roadblocks to it. There are various techniques that should be used to validatecommunications are clear and flowing on all levels.…Read More